Domestic Shipping

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International Shipping 

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Customs Duties & Other Fees 

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Have questions on shipping? Contact us via email today. 

 

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Returns

How to Return  

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We accept returns. Please contact our customer service team via email immediately if: You have changed your mind and wish to request a return. We will refund you on faulty or damaged items but not for change of mind.  If your product was damaged during transit and you wish to make a warranty claim for any product you have purchased or you are not satisfied with any product that you have purchased please note that you must comply with all return instructions provided to you via your registered email address. All returns must be directed through Customer Service. Please do not return or post items back before obtaining instructions from us - if you do, there is a risk that your returned item may not be identifiable and your returns may not be accepted. Items must be returned within 30 days. 

 

Applicable freight fees plus a 10% restocking fee will be deducted from your refund in cases where you have changed your mind and wish to return your product. This also applies to orders cancelled while in transit. 

 

Refunds will be given for damaged items, however store credit will be issued if you simply change your mind on an item. 

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Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description. More information at http://pages.ebay.com.au/help/buy/contextual/return-policy.html

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